Legal notice
Return & Refund Policy
Becoming a Butterfly
At Becoming a Butterfly, every product is created with love, purpose, and meaning. Our goal is to provide beautiful products that inspire hope, healing, growth, and transformation.
Made-to-Order Products
Many of our products are made especially for you when you place an order. Because these items are printed on demand, we do not accept returns or exchanges for changes of mind, incorrect sizes ordered, or personal preferences.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or different from what you ordered, please contact us within 30 days of receiving your item.
Include your order number, a description of the problem, and clear photographs of the product.
We will review the issue and arrange an appropriate replacement, refund, or other resolution at no additional cost when required.
Cancellations
If you need to cancel an order, please contact us as soon as possible. Once an order enters production, cancellation may no longer be possible.
Refunds
Approved refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.
Your Consumer Rights
Nothing in this policy limits any rights or remedies you may have under applicable consumer protection laws.
Thank you for supporting Becoming a Butterfly. Every purchase means more than you know.